PLEASE NOTE: ANY ORDERS PLACED AFTER 5/7 WILL NOT SHIP UNTIL 5/31 AS WE WILL BE OUT OF TOWN. FREE SHIPPING on orders over $50! International shipping options also available!

FAQs


What is each device type?

Just Interchangeable Ears: For those who already have our magnetic headband or hat system. This option does not include a headband, hat or bow. For bow selection please visit Interchangeable Bows listing.

Standard Headband: Ears come permanently affixed to our headband. Can be purchased with or without matching bow. 

Interchangeable Headband: Ears come with our magnetic headband included for use with all our other interchangeable ears. Magnetic ears and headband included. Can be purchased with or without matching bow

Interchangeable Ears with Hat Band: Interchangeable ears come with magnetic hat band. Hat and bow are not included. 

Interchangeable Baseball Cap: Ears come with cap style magnetic band and baseball cap included. No Bow.

Interchangeable Tactical Hat: Ears come with cap style magnetic band and Rapdom tactical hat featuring hook and loop strips throughout to add your own personal patches. No Bow.

How does 3D Printing work? Why does it take so long?

3D printing is the process of making a three-dimensional object by melting various materials, in our case biodegradable plastic, and laying down many thin layers in succession. A typical one color printed ear takes about 2 hours. A full set of single color ears can take between 3-5 hours from start to completion (this includes total printing time and assembly). Multicolor and custom ears can take up to 10 hours to complete. Sometimes prints require post-processing such as sanding, painting, gluing, and sealing.


A 3D printer involves a lot of maintenance and tweaking. Factors such as temperature, moisture, and leveling can affect the way filament is melted and the ultimate look of the final print. Many times, printers can also clog and the beds must be re-calibrated and leveled.

Shipping and Processing Times

Processing time is not the same as shipping time. Paying for expedited shipping will NOT change the processing time of orders. While we try and create them more quickly, please allow at least 4 weeks plus shipping time for delivery. All items are shipped via USPS first class mail and typically take 3 days. While we try to work with clients if items are needed sooner, it is not guaranteed.

Care Instructions

Prolonged exposure in intense heat may damage or warp the PLA. Do not leave in the exposed sun in a car for extended periods of time. While 3D printed ears are extremely durable and are theme park tested and approved, we will not refund or replace ears that have been damaged or lost after delivery. Please take proper precautions to ensure their safekeeping.

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