Cancellations and Returns
All 3D Printed merchandise is made to order and take significant time to produce.
We gladly accept returns and cancellations with certain conditions:
Request a cancellation within: 48 hours of purchase
Returns are only accepted if there are issues upon delivery:
Contact us within: 2 days of delivery
Ship items back within: 7 days of delivery Items must be shipped back via USPS first class w/tracking.
Forced returns are not accepted.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Brew Buddies (public health violation)
- Ear Savers for masks (public health violation)
- Custom or personalized orders
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
First contact us via email. Do not send packages prior to contact. To return your product, you should mail your product to: 3275 S John Young Parkway STE 679 Kissimmee, FL 34746 C/O Scull Squared Design Co, Chris & Kristine Scull
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.